Kerry Patterson · 2001
A guide to improving interpersonal communication by providing techniques for managing high-stakes and emotionally charged dialogues.
Dianne Penn uses the book's principles to help her be a better manager and supporter for her team.
A speaker recommends a book written by someone else.
“I use it a lot and actually like prepping for how to have better conversations in the moment during like crucial conversations. So I love that book.”
Why: The speaker uses the book's principles to help her be a better manager and supporter for her team.
Dianne Penn, Guest on Lenny's PodcastAnthropic’s first technical PM on token maxing, the jagged edge, and living in the future | Dianne Penn
Other books cited in the same episodes.
How to Raise an Adult
Julie Lythcott-Haims
Discussed together in: Anthropic’s first technical PM on token maxing, the jagged edge, and living in the future | Dianne Penn (Lenny's Podcast)
Incorruptible
Eric RIES
Discussed together in: Anthropic’s first technical PM on token maxing, the jagged edge, and living in the future | Dianne Penn (Lenny's Podcast)